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Global Support

Get in Touch

We are here to assist with export inquiries, livestock availability, and partnership opportunities.

Direct Channels

WhatsApp (Fastest) +62 812 3456 7890

Available Mon-Sat, 09:00 - 18:00 (GMT+7)
Email Inquiry export@tortoworldranch.com

For formal quotes and document submission.
Farm Location Semarang, Indonesia

Visits by appointment only for security.

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FAQ

Frequently Asked Questions

Do you ship internationally? / Apakah kirim ke luar negeri?

Yes, we are a fully licensed exporter. We ship to most countries including USA, Japan, China, EU, and Southeast Asia. We handle all CITES and Health Certificate documentation.

Is there a Live Arrival Guarantee? / Ada garansi hidup?

Absolutely. We offer a 100% Live Arrival Guarantee on all shipments. If an animal arrives DOA (Dead On Arrival), we provide a full refund or replacement upon video proof within 2 hours of pickup.

Do you have a wholesale price list? / Ada harga grosir?

Yes, we offer wholesale pricing for pet shops and distributors with a minimum order quantity (MOQ). Please contact us via WhatsApp to request our B2B catalog.

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